Refund policy

Refund & Return Policy

Last Updated: July 13, 2026

At Sanwara Silver, every piece of jewelry is carefully inspected and securely packed before it is shipped. We are committed to delivering high-quality products to our customers.

No Return Policy

We do not accept returns once an order has been delivered. Please review your order carefully before placing it.

No Refund Policy

All purchases made through our website are final. We do not offer refunds for any products once an order has been confirmed and shipped.

Damaged or Incorrect Products

If you receive a product that is damaged during transit or you receive the wrong item, please contact us within 24 hours of delivery with:

  • Your Order Number

  • Clear photos of the product

  • Photos of the packaging

After verification, our team will review the issue and provide an appropriate resolution at our sole discretion.

Order Cancellation

Orders can only be cancelled before they are processed for shipping. Once an order has been shipped, it cannot be cancelled.

Contact Us

If you have any questions regarding this policy or your order, please contact our customer support team through the contact details provided on our website.

By placing an order on Sanwara Silver, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy.