Shipping policy

Shipping Policy

Last Updated: July 13, 2026

Thank you for shopping with Sanwara Silver. We are committed to delivering your order safely and on time. Please read our Shipping Policy before placing an order.

Shipping Coverage

We currently ship to most locations across India through our trusted logistics partner, Shiprocket.

Delivery availability may vary depending on your PIN code and courier serviceability.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • Once your order is dispatched, you will receive a shipping confirmation along with a tracking link (where available).

Delivery Time

Estimated delivery times are:

  • Gujarat: 2–4 business days

  • Rest of India: 4–7 business days

Delivery times are estimates and may vary due to weather conditions, remote locations, festivals, public holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Any promotional free shipping offers will be clearly mentioned on our website when available.

Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) for eligible PIN codes across India.

Please ensure someone is available at the delivery address to receive the order and make the payment at the time of delivery.

Repeated refusal or non-acceptance of COD orders may result in future COD orders being declined.

Order Tracking

Once your order has been shipped, you will receive tracking details via SMS, email, or WhatsApp (where available), allowing you to monitor your shipment until delivery.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier operational delays

  • Incorrect or incomplete delivery address

Sanwara Silver is not responsible for delays caused by third-party courier services.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or cancelled. Additional shipping charges may apply for re-dispatch.

Damaged or Incorrect Orders

If you receive a damaged package or an incorrect product, please contact us within 24 hours of delivery with:

  • Your Order Number

  • Clear photos of the product

  • Photos of the packaging

Our team will review the issue and provide an appropriate resolution.

Contact Us

For any shipping-related questions, please contact us:

Sanwara Silver

Address:
Near Umiya Fast Food, Station Road,
Unjha – 384170, Gujarat, India

Phone:
+91 90999 72440
+91 81602 91439

Email:
sanwarasilver@gmail.com