Terms of service

Terms of Service

Last Updated: July 13, 2026

Welcome to Sanwara Silver. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in color, finish, or appearance may occur due to screen settings, lighting, or photography.

All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) and are subject to change without prior notice.

While we make every effort to ensure accurate pricing, we reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.

4. Orders

Once you place an order, you will receive an order confirmation. Acceptance of your order is subject to product availability, payment verification (where applicable), and successful order verification.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Suspected fraudulent activity

  • Incorrect pricing or product information

  • Product unavailability

  • Incomplete or inaccurate customer information

5. Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) for eligible locations in India.

Customers are responsible for providing accurate contact and delivery information. Repeated refusal to accept COD orders may result in future order restrictions.

6. Shipping & Delivery

Orders are processed within our standard processing time and shipped through our trusted logistics partners.

Delivery times are estimates and may vary depending on your location, weather conditions, public holidays, or courier delays.

Sanwara Silver is not responsible for delays caused by shipping partners or circumstances beyond our control.

7. No Return & No Refund Policy

All purchases made from Sanwara Silver are final.

We do not accept returns or offer refunds once an order has been delivered.

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with your order number and clear photos for review.

8. Intellectual Property

All content on this website, including logos, product images, designs, graphics, text, and other materials, is the property of Sanwara Silver and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or used without our prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload harmful software or malicious code.

  • Interfere with the proper functioning of the website.

10. Limitation of Liability

To the maximum extent permitted by law, Sanwara Silver shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated Terms will be posted on this page with the revised "Last Updated" date.

Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gujarat, India.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Sanwara Silver

Address:
Near Umiya Fast Food, Station Road,
Unjha – 384170, Gujarat, India

Phone:
+91 90999 72440
+91 81602 91439

Email:
sanwarasilver@gmail.com